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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All RVI products

The group "New Technologies" offers for review the products of the plant RVI: iP cameras cylindrical, dome, network video recorders, switches, HD cameras cylindrical, dome, analog video recorders, explosion-proof equipment, individual video shooting equipment, specialized cameras, transport equipment, servers, workstations Integrator, Operator, thermal imaging cameras, video surveillance monitors, lenses, mounting boxes, brackets
  • Cylindrical IP cameras RVI
    Cylindrical IP cameras
    RVi-IPC22, RVi-1NCT2010, etc.
  • Dome IP cameras RVI
    Dome IP cameras
    RVi-1NCE2010, RVi-1NCE2020, etc.
  • Network video recorders RVI
    Network video recorders
    RVi-1NR04120, RVi-1NR04120-P, etc.
  • Network switches RVI
    Network switches
    RVi-1NS04F-2T, RVi-1NS08F-2T, etc.
  • HD cylindrical cameras RVI
    HD cylindrical cameras
    RVi-1ACD202M, RVi-1ACT102, etc.
  • HD dome cameras RVI
    HD dome cameras
    RVi-1ACE100, RVi-1ACE102, etc.
  • Analog video recorders RVI
    Analog video recorders
    RVi-HDR04MA, RVi-HDR08MA, etc.
  • Explosion-proof equipment RVI
    Explosion-proof equipment
    RVi-4CFT-AS50, RVi-4CFT-AS100, etc.
  • Means of individual videography RVI
    Means of individual videography
    RVi-BR-750, RVi-BR-520, etc.
  • The camera is specialized. appointments RVI
    The camera is specialized. appointments
    CFZ20/23Z30/ADSI, etc.
  • Equipment for transport RVI
    Equipment for transport
    RVi-RM04S, RVi-RM04S-A, etc.
  • Cameras Safe City RVI
    Cameras Safe City
    RVi-CFG11/R, RVi-CFG31/R, etc.
  • Servers, workstations Integrator RVI
    Servers, workstations Integrator
    RVi-SE2300, RVi-SE3500, etc.
  • Workstations Operator RVI
    Workstations Operator
    RVi-WS0320, RVi-WS0640, etc.
  • Thermal imaging cameras RVI
    Thermal imaging cameras
    RVi-4TVC-640L9, etc.
  • Video surveillance monitors, lenses RVI
    Video surveillance monitors, lenses
    M19P, M22P, M32P, 2M43U-1M, etc.
  • Additional equipment RVI
    Additional equipment
    MB1, MB2, MB3, MB4, MB5, etc.

NEW TECHNOLOGIES GROUP

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